Privacy Policy – THESHOP

🔒 Privacy Policy – THESHOP.africa

Who we are

Our website address is: https://theshop.africa.
This online store is operated by Delaquis Prompt Engineering (PTY) Ltd, a registered South African company.
All website data is securely hosted in Switzerland, ensuring strong privacy and data protection standards.

Comments

THESHOP.africa currently does not allow public comments on posts or products.
If this feature becomes available in the future, we may collect data such as the visitor’s IP address and browser user agent for spam detection and security purposes, in accordance with standard WordPress practices.

Media

If you upload product-related images (e.g. for reviews or your profile), please avoid including embedded location data (EXIF GPS).
Visitors to the site can potentially download and extract location data from images displayed publicly.

Cookies

We use cookies to ensure a smooth and secure shopping experience.
These include:

Session cookies for checkout and login functionality
Login cookies (valid for 2 days)
Display preference cookies (valid for 1 year)
Optional “Remember Me” cookies (valid for 2 weeks)

No third-party advertising or tracking cookies are used.
You can disable or delete cookies anytime via your browser settings.

Embedded content from other websites

Articles or pages on THESHOP.africa may include embedded content (e.g. videos, images, or product feeds).
Such embedded content behaves exactly as if the visitor has visited the source website.
Those websites may collect data, use cookies, and track your interactions based on their own privacy policies.

Who we share your data with

We only share essential data to process orders and payments securely:

Paystack – for encrypted online payment processing
Courier & logistics partners – for shipping and delivery
Email service providers – for order confirmations and support communication

We do not sell or share your personal data with third parties for marketing or profiling purposes.

How long we retain your data

Order and customer account data are retained as long as required by law for accounting, tax, or warranty purposes (typically up to 5 years).
You can request account deletion at any time by contacting our support email below.

What rights you have over your data

You have the right to:

Request an export of the personal data we hold about you.
Request deletion of your personal data, except for information we must retain for legal or transactional reasons.

To make a data request, please contact sales@theshop.africa.

Where your data is sent

All personal and payment information is transmitted over encrypted connections (HTTPS/TLS).
Online payments are securely handled by Paystack, and we do not store any card information on our servers.
Automated anti-spam or fraud detection systems may process visitor data as part of security measures.

Contact Information

Delaquis Prompt Engineering (PTY) Ltd
Email: sales@theshop.africa
Registered in South Africa
Hosting: secure data centers located in Switzerland